Hi Dear WordPress Tooltip plugin users, hope this message find you are doing well and have happy weekend with your family 🙂 We just released wordpress tooltips pro plus 16.0.4 and wordpress tooltips pro version 15.9.4, to enhanced separator function — based on an amazing wordpress tooltip user’s feedback, in the ticket, he said:
Hi Support,
FYI – Had a strange problem with weird characters showing on the
front end (see image links).It was caused by having an OR symbol in the Synonyms text box without an accompanying word.
Maybe you could check for this and strip it out?
Kind Regards
Our wordpress tooltip developer checked his screenshot and we replied:
Hi
Hope you are doing well and having happy weekend with your family 🙂
Thanks for the great screenshots 🙂
Our developer have tried copy your words in our site and checked it carefully, sorry we cannot re-play the error on our side, we will try our best to help you solve all problems 🙂
2: About “accompanying word” — would you please tell us which one is the “accompanying word”, we just see the synonyms is “polypeptides”, but in your another screenshot, there are no tooltip term “polypeptides”? It seems these screenshot and message is not related with each other? It is a little to understand, sorry, would you please tell us the whole problem clearly? We are happy to help you solve the problem…, also we do not know how did you entered this “accompanying word”? Maybe via another math plugin? There are lack of some important information in this point 🙂If I lost any more question, sorry for it, please let me know, we are happy to help you solve it 🙂
Thanks, have a blessed day with your family 🙂
Best Regards,
Support Team
The user told us the problem is something like this: In wordpress tooltip editor, there are ” Synonyms of the keyword ” metabox, it looks like this:
In general, we will enter synonyms tooltips like this way: “test1|test2”, but the user just enter something like “test1|”, then he found in his site there are some tooltip terms don’t work properly — and the problem happens randomly 🙂
Our tooltip developer checked our code carefully, we do found if user add synonyms tooltip like “test1|”, our code split “|” to make an array of synonyms tooltip, because after “|”, the synonyms term is empty, then in our side, we will have an empty element in the array, although we think it seems this should not caused the problems in the screenshot, but we do need enhance the function to avoid the empty element in the array, honestly, we never expected users will enter synonyms tooltips in this way, so we use a new function to filter the empty element in the array, that’s why we decide to released a new wordpress tooltips pro and wordpress tooltips pro plus version 🙂
We replied the user:
Hi,
Thanks for the detailed reply 🙂
At first, we are developing a new version to enhance the functions which splits terms via “|”, because are many modules use the same functions, so we need a lot of test, once finish the test, we will release it soon 🙂
This change will affect many modules, include woocommerce tooltip, buddypress tooltip, bbpress tooltip…etc, and a few more options for example “Disable Tooltips in HTML Tags Like h1, h2…, a” and “Disable Your Classes and IDs, split with comma “,” “… etc, we have did a lot of hard work on test for ensure new codes will works well 🙂
Thanks for the great suggestion for find the bug, we’d like offer a 10% discount for any product, we will send the coupon code to the amazing tooltip user 🙂
If you have any more feature request or ideas, please don’t hesitate to contact us, we have got a lot of suggestion from amazing users, and we are try out best to realize it for wordpress tooltip users, you will see it soon 🙂
Thanks, have a blessed weekend with your family 🙂
Best Regards,
WordPress Tooltips Plugin Support Team



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