WordPress Tooltip Plugin Version 9.2.9 Released

Hi Dear WordPress Tooltip Users,

Hope this message find you are doing well and having wonderful weekend with your family! An amazing user of wordpress tooltip free plugin created a ticket on wordpress tooltip free support forum, in which he said:

“Good morning
Since installing Tooltip 9.2.3, with WordPress 6.4.1-it_IT, the plugin continuously generates errors of the type:
Warning: preg_replace(): Unknown modifier ‘O’ in /wp-content/plugins/wordpress-tooltips/tooltips.php on line 1417
Warning: preg_replace(): Unknown modifier ‘c’ in /wp-content/plugins/wordpress-tooltips/tooltips.php on line 1417
Warning: preg_replace(): Unknown modifier ‘C’ in /wp-content/plugins/wordpress-tooltips/tooltips.php on line 1417
….
And the content of each post is no longer visible on the site. To make it appear again, I need to set on the plugin: “Disable tooltip in entire site”
What could it depend on?
Thank you”

And:

”

To find the cause of the malfunction (the content of the posts disappeared by enabling the tooltips) since your last update served to correct a malfunction caused by a special character in the text, which seems to me to be the “+” character, I did a test.
I exported the tooltips from the environment where I had the malfunction, to one where there were different tooltips and the display problem did not arise.
After exporting, by enabling tooltips, the posts were no longer seen even in the second environment.
This in my opinion indicates that there is a problem with characters in the tooltip text.

“

We did many tests to find out the reason, we created many tooltips keyword and tooltips content, but in our side, it always works well, we cannot re-play the problem at all.

Because the user told us, the old version of wordpress tooltips free plugin works well in his site, then we decide upload the latest version for the user so the problem will not existed in his site:

“Hope this message find you are doing well and having wonderful days

Thanks for the message, sorry for heard the problem, we are very happy to help you solve the problem

1: We will upload a old version of wordpress tooltips plugin on tooltips.org and we will report the download URL of the old version

2: Would you please create a ticket via tooltips.org/contact-us/ so we can do a check for you and help you solve the problem

Thanks, have a great weekend with your family

Best Regards,

Support”

And then we did more craze tests, finally we found the reason and we released a new version wordpress tooltips free 9.2.9 to fixed the strange problem, we replied:
”

Hi all the bosses,

Thank you so much for the bug report

We just released the version 9.2.9 to solve the problem

Sorry for the problem, it stems from a deeply hidden and severe bug: if tooltip keyword contains the php regular expression metacharacters: “‘/”, it will disrupt the operation of the regular expression and return no content. In new version 9.2.9, we fixed this bug, and then we tested all 21 php regular expression metacharacters to ensure this kind of problem will not happen again

Thanks for the great bug report, and sorry for the delay of the solution(we did many tests to find the reason, and just solve all problems, it isour 05:38am and we’ve been working through the night to solve the problem, sorry), we will provide a pro plugin as a token of appreciation to everyone who reports the bug, and offer another pro plugin as an apology

Dear …, and …, and … ,  Would you please create a ticket via tooltips.org/contact-us/ to give us the opportunity to express our sincere gratitude

Thanks, have a blessed weekend with your family

Best Regards,

Support

“

Thank you so much for told us the problem with the bug report, and sorry for the problem, we are try to do more works to re-develop our plugin to avoid this kind of problem happen again 🙂

Also we have updated change log of our wordpress tooltips free plugin 🙂

Thanks, have a blessed day with your family 🙂

Best Regards,

WordPress tooltip plugin support