Tag: wordpress tooltip plugin

WordPress Tooltips Free Plugin 7.6.9 Released, Support Move WordPress Tooltips Jacascript Code to the WordPress Footer

Hi, dear  WordPress Tooltip Plugin users,  hope this message find you are doing well and having happy day with your family 🙂  An amazing wordpress tooltip users submitted a ticket to us, he said:

Hello, I’m using Elementor and WordPress with the Tooltips plugin. I have several tooltips added to the list and the glossary page is up. The corresponding tooltips throughout the site are underlined with dots. I’m seeing no tooltip on hover. The pointer turns into a text
> curser and no tooltip pops up. Can you kindly advise? Thank you in advance.

and

Hello support team, I’m grateful for your speedy response. I like the plugin and will purchase once I can get the free version running.
1. The plugin version I’m using is: Version 7.6.7 (Tooltips)
1. The issue is shown on each page of the website
2. Issue: you’ll notice on the URL example above; the tooltip doesn’t appear as you hover or click on the term words that are underlined with a dotted line.

Additionally, I have the corresponding glossary set at seekinward.net/glossary which appears to be working fine. Please let me know if you need additional information.

Thank you so very much again for you quick response. I’m hopeful to get this running.

We checked the wordpress front end of his URL, and we replied:

Thanks for the reply 🙂

Our developer have checked your URL, we found in browser console, there are some jquery issue which means the jquery is not loaded correctly, we found you are using a cache plugin, would you please do a check at:
https://tooltips.org/how-to-let-wordpress-tooltips-works-well-with-autoptimize-plugin/
and
https://tooltips.org/how-to-let-wordpress-tooltips-works-well-with-sg-optimizer-plugin/

Thanks, have a happy day with your family 🙂

Best Regards,
Support Team

But the user said he followed our document to set up his plugin but that not work, it is strange, we get a chance to check more, and we replied:

Hi,

Thanks for the reply! :)))

Follow your last message, we found the z-index is set to -1, we corrected on our side, and yes, we found that did not solved the problem, we checked the test site carefully and did many tests, finally we found it is because your site, there are a plugin “themerexaddons”, and there are an option “move javascripts to the footer”, when we unchecked this option, tooltips works well in front end 🙂

Before have a chance to check your test site, our developer was think the problem is caused by jquery migrate, but after checked your test site and codes, our developer find we need some heavy changes in wordpress tooltip plugin, our developer is working hard to develop a new version to solve it, because this change will effect backbone of wordpress tooltip plugin, we are not sure can we finish it in 2 days or not, but we will try our best to finish asap we can, we will reply you soon 🙂

Thanks, have a blessed day with your family 🙂

Best Regards,
Support Team

 

Then our wordpress tooltip developer lost his night to develop a new version of wordpress tooltip plugin to solve this problem for the users asap we can, now if you upgrade to the WordPress Tooltips Free Plugin 7.6.9, you can solve this problem by this way:

1: login our wordpress as admin

2: in wordpress dashboard, click tooltips menu item

3: click global settings sub menu item

4: you will open the wordpress tooltips global settings panel, at the bottom of the wordpress tooltips global settings panel, you will find the new option: move tooltip javascript codes to wordpress footer

5: in the “move tooltip javascript codes to wordpress footer” option, please just select “yes. move tooltip javascript codes to wordpress footer” and click the blue submit button, then in the front end, we will move all tooltip js codes to wordpress footer, this will solve the conflict with themes or plugin which have option to move js codes to the wordpress footer, and this will increase wordpress pages loading speed

6: if you do not want to move wordpress tooltip js codes to the wordpress footer, just ignore this option, or select “no, let is be”

Thanks for the great feedback for wordpress tooltip plugin, we’d like offer 20% discount for the great user which help to improve wordpress tooltip for all wordpress tooltips users 🙂

Thanks, have a blessed day with your family 🙂

Best Regards,

WordPress Tooltips Support Team

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How to Link WordPress Tooltip to WordPress Glossary Page?

Hi, dear  WordPress Tooltip Plugin users,  hope this message find you are doing well and having happy weekend with your family 🙂  We get an wordpress tooltip user’s pre-sale question, we think may be more users have the same question, we’d like write a document for the this kind of question:

“Hello, I want to use / buy your beautiful tooltip plugin. But until now I can’t find any documentation if your plugin is able to link automatically the marked words to the glossary listed item. Means is there any cross link available? thank you very much. “

Our support replied:

Hi,

Thanks for the message 🙂

We are very happy to help you 🙂

Our glossary support links, would you please do a check at:
 wordpress glossary demo
if you click the link of glossary item, for example: “audio demo”, then
you will open the link:
wordpress audio tooltip demo
If I miss-understanding you, would you please tell me a little more
details so I can understand it better and help you better? 🙂

Thanks, have a happy day with your family 🙂

Best Regards,
Support Team

Then the user told us:

“Hello,

thank you for the feedback. But there was a misunderstanding. The tooltip underlines the listed words from the gallery inside the post textes with
dotted lines. If you hover with the mouse over it the tooltip will open.  Fine. But now I want to click on it to open direct the detail view of the
glossary item. This link would be great to generate automatically for each glossary item. Is that possible?

Thanks a lot.

Best regards”

So we understand what’s the real question the user’s looking for, we replied:

Thanks for the reply 🙂

Sorry for any misunderstanding, in glossary table, each tooltip / glossary item has been added a link automatically, just like we show it in the glossary page demo https://tooltips.org/glossary-demo/ , if you click the tooltip / glossary item , you can open a dedicated glossary item page via the link.

I guess may be what you want is: in any tooltip item in wordpress pages(not only in glossary page), you hope not only display tooltips popup, you hope have a link to open a dedicated tooltip / glossary item page, if so we have an option to help admin enable a link to dedicated tooltip / glossary item page — the link is displayed at the bottom IN tooltips POPUP window, or let’s say — when users hover the tooltip term in wordpress page, the tooltip content will displayed in tooltip popup window, and under the tooltip content, we have a link that link to the detailed tooltip details page, you can enable / disable it in the tooltips admin panel, this feature has been realized in a few years before — wordpress tooltips pro version 8.7.6,  is it what you want?  🙂

You can do it by this way:

How to Link WordPress Tooltip to WordPress Glossary Page?

1: purchase wordpress tooltips pro or wordpress tooltips pro plus plugin via wordpress tooltips plugin shop, in here we also have many free wordpress plugins for wordpress tooltip users

2:after purchase the wordpress tooltips pro plugin, download wordpress tooltips plugin via wordprejss tooltip plugin download page.

3: login your wordpress site as wordpress admin

4: in wordpress dashboard, click “pluigins” menu item and then click “add new” sub menu item

5: then upload the zip file  of the wordpress pro plugin which downloaded from wordpress tooltip plugin site and activate the wordpress tooltips pro plugin

6: click “tooltips” menu item in wordpress dashboard, then click “optional settings sub menu item”

7: you will open wordpress tooltip optional settings panel, then you will find the option:

” Add tooltips links in tooltip popup box”,  it looks like this:

Add wordpress tooltips links in tooltip popup box

In the option “Add tooltips links in tooltip popup box”, you can enable or disable tooltip links in wordpress tooltip pop-up window for wordpress tooltip terms, and you can opt to open glossary link in the new windows 🙂

By this way, wordpress tooltip plugin will add links to each wordpress tooltip terms in wordpress tooltip popup window, when user mouse hover the tooltip term, they will find at the bottom of the wordpress tooltip window, there are link of the details page of the wordpress tooltip term, also if you enable the option to add links to the tooltip term, wordpress tooltip plugin will enable “Enable Glossary Index Page” option in Glossary Settings Panel automatically. 🙂

Thanks for the great question, if you have any more question about wordpress tooltip plugin, please don’t hesitate to tell us,we are very happy to help users and improve our wordpress tooltip plugin always 🙂

Thanks, have a blessed day with your family 🙂

 

Best Regards,
Support Team

 

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How To Let WordPress Tooltips Free Plugin Works Well With Autoptimize Plugin?

Hi, HAPPY NEW YEAR dear users of  WordPress Tooltip Plugin! Hope this message find you are doing well and having happy holiday with your family 🙂  An amazing user of wordpress tooltip free version asked us a question “Dotted underline shows but no tooltip”, he said:

“Hello, I have set up Tooltips including a glossary with a few terms. But on the front end, the corresponding terms that have dotted underlines have no tooltip.

I’ve tried the autoptimize plugin fix but no luck. However, this plugin has changed since your instructions so I’m not sure if I configured it correctly.

Can you kindly advise?”

In a few years ago, we wrote a document to help wordpress tooltips free users let tooltip works well with autoptimize plugin, but the user tested the old document and he said that did not work now, our developer downloaded the latest version of autoptimize plugin, he found autoptimize addded some new options,  and he tested tooltips with autoptimize plugin, he found wordpress tooltips pro and wordpress  tooltips pro plus works well with autoptimize plugin automatically, but tooltips free plugin need a few settings in autoptimize plugin, we’d like wrote a new document for help wordpress tooltip free plugin users set up autoptimize plugin and let wordpress tooltip works well with autoptimize plugin:

1: Login wordpress as admin

2: Click settings menu item in wordpress dashboard

3: Click autoptimize sub menu in settings menu item

4: Then you will open autoptimize settings panel, please uncheck the option “Also aggregate inline JS” and uncheck the option“Add try-catch wrapping”, then wordpress tooltips free plugin will works well with autoptimize plugin, we made a screenshot of the settings in the autoptimize plugin, it looks like this:

Thanks for the report of the problem, thank you for reaching out to wordpress tooltip support, hope you shall have a lovely weekend ahead. Do stay safe 🙂

Best Regards,

WordPress Tooltip Support

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How I Will be Able to Stop the Tooltips Showing Up on the Additional Page? (WordPress Tooltip Plugin Have A Few Methods to Do it)

Dear  WordPress Tooltip Plugin users, hope this message find you are doing well and having happy weekend with your family We get a wordpress tooltip user’s message, in which he asked the question: “How I Will be Able to Stop the Tooltips Showing Up on the Additional Page?” :

I purchased Tooltip Pro Plugin Single Site, for my website, I am currently producing a new design for a home page, where I want to have a tooltips (text only) that will show the text from a member of the site, I have enable the first three tooltips for, The tool tip is doing exactly what I want, but it also now shows up on another page which I don’t want to happen. Do you have a suggestion as to how I will be able to stop the tooltips showing up on the additional page?
Many thanks

We guess there are more users have the similar question of how to stop tooltips displayed in a few specific wordpress pages, we are happy to write a detailed document for wordpress tooltip users to help you do it easily 🙂

How I Will be Able to Stop the Tooltips Showing Up on the Additional Page?

In wordpress tooltip pro plugin, there are a few methods that can stop tooltips showing up in a wordpress page 🙂

1: If you did not installed the latest version of wordpress tooltip plugin, please login wordpress tooltip plugin official site

2: Please click “download”  sub menu item in the left hand of the my account page,then download wordpress tooltip plugin, it is a zip file.

3: After downladed the latest wordpress tooltip plugin, please login your wordpress site admin area

4: In your wordpress admin dashboard, please click “Plugins” menu

5: If you installed wordpress tooltips free plugin or old wordpress pro plugin, please deactivate it and delete the old wordpress tooltip plugin

6: Then in the wordpress “Plugins” panel, please click “add new” link at the top of the plugins panel to install the wordpress gif tooltip plugin which downloaded from tooltips.org

7: Upload the wordpress tooltips plugin zip file which you downloaded from wordpress tooltip pro plus plugin site

8: Activate the new wordpress tooltip plugin version which you installed via plugins menu

9: Now you can disable all wordpress tooltips in any wordpress page, just edit the wordpress pages which you do not want display wordpress tooltips in wordpress standard post editor

10: In the right hand of wordpress post editor, you will find tooltips metabox, it looks like this:

Disable specific tooltips

11: Method 1 of stop tooltip displayed in wordpress post, if you do not want to display any wordpress tooltip in this wordpress page, please just select “Disable all tooltips in this post” and publish your wordpress page again, then all tooltips term in this wordpress page will not add tooltip effect on tooltip terms any more 🙂

12: Method 2 of stop tooltip displayed in wordpress post, if you just want stop a few specific wordpress tooltip displayed in this wordpress post, please check the option “Disable specific tooltips”, enter tooltips ID in “Disable specific tooltips” option, and save the wordpress page again, then these specific tooltips will stop pop-up wordpress tooltip window. 🙂

If you want to stop tooltip popup window in multiple tooltip terms, you can enter mutilple tooltip id in the “Disable specific tooltips” option, just  split by comma ‘,’

13: Method 3 of stop tooltip displayed in wordpress post, via method #1 and method #2, you need edit each wordpress post, if you have huge wordpress posts, that’s a lot of hard work, so we have a quick and safe package for you, check below 🙂

14: Please login wordpress as admin, and then click “Tooltips” menu item in wordpress dashboard

15: Then you can click sub menu ite “Tooltips Optional Settings”, it looks like this:

Wordpress Tooltips Menu Item

16: Now you will open “Tooltips Optional Settings” panel,  please check in “Bulk disable tooltips in post by post id” option, the option looks like this:Bulk disable tooltips in post by post id

17: You can stop all tooltips in any wordpress post in one time, just enter wordpress post ids which you do not want to display wordpress tooltip, for example: 25,99,561,1352, you can enter un-limited wordpress post ids in here, just split wordpress post ids with comma “,”, in front end, when users view your wordpress posts, tooltip will not displayed in post content any more, easy, right? 🙂

18: Method 4 of stop tooltip displayed in wordpress post, Okay, with method #1, you can stop all wordpress tooltip effects in a wordpress page, and with method #2, you can stop specific wordpress tooltip be disaplyed in any wordpress post,   via method #3, you can bulk stop wordpress tooltip effect in multiple wordpress  posts in one time, but if you want to just disable tooltips for some specific section in all wordpress tooltip? For example, if you’d like display contact form in each wordpress post — to improve sale rate in your promote pages, and in a wordpress page, you do not display wordpress tooltip effect on wordpress tooltip term “contact” in contact form, but you want to add some a warm smile with some gift in tooltip term “contact” in content of these promote pages, can we do it? Yes, check it at below:

19: In wordpress dashbard, just click sub menu item “Tooltips Optional Settings” to open “Tooltips Optional Settings” panel, and check in the option “Disable tooltips for selected classed and ids”, it looks like this:

disable wordpress tooltip for selected css classed and ids and html tags

20: In the “Disable tooltips for selected classed and ids” option, you can enter CSS Classes and IDs(split with comma “,”) in the input box, then in the front end of wordpress posts, wordpress tooltip plugin will remove tooltip effects from selected classed and ids in wordpress content 🙂

How can I know the css class or css id of the wordpress contact form? Easy, you can just enter f12 in your browser, for example in firefox, you will find inspector tab, just click inspector tab,and move your mouse to the contact form in your wordpress post, you will get the css class of css id of the contact form, and just enter it in “Disable tooltips for selected classed and ids” option, that’s all, easy? 🙂

Consult

In this wordpress tooltip plugin document, we descripted 4 method to disable wordpress tooltip effect in wordpress post:

method #1, stop all wordpress tooltip effects in a wordpress page

method #2, stop specific wordpress tooltip be disaplyed in any wordpress post

method #3, you can bulk stop wordpress tooltip effect in multiple wordpress  posts in one time

method #4, you can disable tooltips for selected classed and ids to disable tooltip effect in any kind of section in your wordpress site

Hope this wordpress tooltip document answered the question and help you use wordpress tooltip easier 🙂

If you have any more question or feature request, it is very welcome to tell us, we are very happy to help you alwasy 🙂

Thank you for reaching out to wordpress tooltip support, hope you shall have a lovely day ahead. Do stay safe 🙂

(Updated 2024-09-28)

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Recent Works in Tooltips.org (2021-12-12)

Hi Dear  WordPress Tooltip plugin users, hope this message find you are doing well and having happy weekend with your family 🙂 This is the latest report of recent works on tooltips.org:

1: We developer a few new versions of wordpress tooltip plugin:

a: Based on users feedback, we have released WordPress Tooltips Plugin 15.2.2, in which we fixed a php notice error in tooltipsonwidget.php

b: We got an amazing users of wordpress tooltips pro plugin, he told us in his site, “I’m having trouble some of the styles including underline, font family, and color”. Finally we found it is caused by his wordpress enfold theme, then we developed WordPress Tooltips Pro Plugin 15.2.6 to solve the conflicts in his wordpress site automatically, so he do not need to custom codes or do more works 🙂

c: WordPress Tooltips Pro and WordPress Tooltips Plus 15.3.0, to help a wordpress tooltips pro user to solve the conflicts which caused by his WordPress Enfold Child Theme.

d: An amazing wordpress tooltips pro user told us, in the wordpress tooltips pro glossary page on his site ,he found the font color and background color have some problem, finally we found it is because his developer added some customized codes in his site, that’s not caused by our codes in wordpress tooltips pro plugin, however our developer of  WordPress Tooltips plugin developed a new version wordpress tooltips Pro 15.3.4 to help him solve this problem automatically 🙂

2: We Released a WordPress Tooltip Free Plugin for WordPress Tooltip Free Users:

a: We get a wordpress tooltip free plugin user’s ticket, in which he said in  wordpress tooltip free version, the font size glossary glossary navigation bar looks not good, we checked his site and we found it is caused by his wordpress theme, however, our wordpress tooltip developer developed a new wordpress tooltip plugin to help him solve this conflicts automatically in his wordpress theme, that’s why we released WordPress Tooltips Plugin Free 7.6.5 to support custom glossary navigation bar font size 🙂

b: WordPress Tooltips Free Plugin 7.6.7 Released, use wordpress latest security function function sanitize_text_field to replace old wordpress function $ wpdb->escape

c: we updated change log of wordpress tooltip free plugin

3: We added a Few New WordPress Tooltip Plugin Document:

a: How to Disable Tooltips for Images and Enable Tooltips for Icons?

b: How to Share Your Tooltip Terms with WordPress Tooltip Support, so We Can Check the Problem for You?

c: How to Purchase WordPress Tooltips Plugin?

d: How to Install / Upgrade WordPress Tooltips Pro Plugin on WordPress.com?

e: Reply the ticket from Mr S to tell him how to use latest wordpress tooltips plugin which developed for him

f: How to Upgrade From WordPress Tooltips Pro Single-Site License to WordPress Tooltips Pro Plus Multi-Site License?

Please note, we still get some messages to ask us how to use the wordpress tooltips shortcode in their wordpress site, actually, we have build wordpress tooltip shortcode demo with detailed step by step details of wordpress tooltip shortcode 🙂

And in our wordpress tooltip document knowledge based, you will find many demos and documents of how to use wordpress tooltip plugin

Thanks for the great feedbacks to wordpress tooltip plugin support, that’s help wordpress tooltips better and better, we are develop a new wordpress tooltips pro plugin based another wordpress tooltip user’s suggestion, we are testing the new version in our site and release it very soon, if you have any suggestion for wordpress tooltip plugin, please don’t hesitate to contact us, we are very happy to answer your question 🙂

Thanks, have a blessed weekend with your family 🙂

Best Regards,

WordPress Tooltips Plugin Support Team

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How to Upgrade From WordPress Tooltips Pro Single-Site License to WordPress Tooltips Pro Plus Multi-Site License?

Hi, Dear  users of WordPress Tooltip Plugin, hope this message find you are doing well and having happy days with your family 🙂  Just like we reported in a few days before, based on a user’s ticket, we developed a new version of tooltips pro plugin to solve the problems which caused by the customized codes from his developer, then we get a lovely ticket from this amazing user, in which he asked us the question how to upgrade wordpress tooltips pro plugin to wordpress tooltips pro plus plugin, we do got a few tickets which have the same question in last months, we’d like reply here publicly to help more users to know how to upgrade wordpress tooltips pro single license to wordpress tooltip pro plus multi-site license 🙂

Yesterday, in the user’s ticket he said:

Hello,

wow – that is really a nice and supportive work!
Very very good! Thank you very much for this intensive help and support!

Now it works finally exactly as I wanted to have it 🙂

Have a well a nice Christmas time (if you celebrate) and stay safe!

Best regards

and:

Hello again 🙂
I saw that the “Pro Plus” Plugin for unlimited domains currently is available for 30.30$.

Is it somehow possible to “upgrade” my existing license?

Thanks in advance,

Best regards

We replied:

Hi,

Thanks for the reply, it is great to heard that works well now 🙂

Yes, you can upgrade to the tooltips pro plus($30.30), we’d like offer a 10% discount for you, that means ($30.30-$9.62) = $20.65, and $20.65* 0.9 = $18.59, please just send $18 to our paypal account, and we will upgrade it for you manually 🙂

Thanks, have a blessed day with your family and have a happy new year! 🙂

Best Regards,
Support Team

And we upgraded the user’s wordpress tooltip plugin to wordpress tooltips pro plus multi-site license, then you can:

1: Login our site: wordpress tooltip plugin

2: Then you will find the “download”  menu item at the top menu bar

3: Please click the download menu item

4: You will find the plugin license has been replaced with wordpress tooltips pro plugin multi-site license

5: Please download latest wordpress tooltip pro plus plugin — it is a wordpress plugin “.zip” file.

6: In wordpress dashboard, please click “Plugins” menu.

5: Please deactivate wordpress tooltips pro plugin and delete the old license of wordpress tooltip plugin

7: Then in the wordpress “Plugins” panel, please click “add new” link at the top of the plugins panel to install the wordpress tooltip pro plus plugin which downloaded from wordpress tooltip official site.

Also you have another method to upgrade from wordpress tooltips pro single-site license to wordpress tooltips pro plus multi-site license:

1: Open our wordpress tooltip site

2: You can find the wordpress tooltip shop  menu item at the top menu bar, please click it

3: You will open the wordpress tooltip plugins product page, it looks like this:

wordpress tooltip products

wordpress tooltip products

4: Please click the product “Tooltips Pro Plus Plugin Mutil Site License — Timed, One Time Payment, Unlimited Upgrade” and add it into the cart

5: Just finish the payment of the wordpress tooltips pro plus plugin, please just follow our detailed step by step document: How to Purchase WordPress Tooltips Plugin?

6: Then contact us to return the money of the tooltips pro single-site license to you

Hope this document have a little help to help you upgrade from wordpress tooltip pro plugin to wordpress tooltip pro plus plugin 🙂

By the way, answer another user’s ticket in here too:

What’s the difference between wordpress tooltip pro plugin to wordpress tooltip pro plus plugin?

1: In the wordpress tooltips pro plus plugin product page, you can find there are have more features:

Lifetime Upgrades , Unlimited Download , unlimited domain , Ticket Support

WordPress Tooltips Pro Plugin For Multi-Site, support video tooltips, audio tooltips, image tooltips, form tooltips, buddypress tooltips, bbpress tooltips, contact form tooltips,  SVG tooltips, WikiPedia tooltips, Advanced WooCommerce tooltips,  WooCommerce Glossary, Advanced Glossary, Comment Tooltip,  Category Tooltip …and more!

2: You can use wordpress tooltips pro plus plugin license in more wordpress site which owned by you 🙂

Note: there are a few video tutorials for new users for wordpress tooltips pro user:

 

WordPress Tooltips Video Tutorial 1: Download wordpress tooltips pro plugin

WordPress Tooltips Video Tutorial 2: Deactivate tooltips free plugin

WordPress Tooltips Video Tutorial 3: How to upload and activate wordpress tooltips pro plugin

WordPress Tooltips Video Tutorial 4: How to Create Your First Tooltips In WordPress Tooltips Pro Plugin

WordPress Tooltips Video Tutorial 5: How to use 7 preset stylesheet and beautiful color schemes

WordPress Tooltips Video Tutorial 6: custom tooltip box color, font, underline, Shadow… and more

Thanks for the question: How to upgrade single-site license of wordpress tooltip pro plugin to wordpress tooltips pro plus multi-site license, this will help more users upgrade to wordpress tooltip pro plus plugin easier, if you have any question or feature reqeust about wordpress tooltips plugin, please don’t hesitate to contact us 🙂

Thank you for reaching out to wordpress tooltip plugin support, hope you shall have a lovely day ahead. Do stay safe 🙂

Best Regards,

WordPress Tooltips Plugin Support Team

 

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Reply the Ticket from Dear Mr S

Hi Sir,

Hope this message find you are doing well and have happy days with your family 🙂  We have developed a new version of wordpress tooltip pro plugin for you 🙂

Please note:

1: We found your developer added some strange codes in glosary page, these codes is not from our codes

/* Glossar Textfarbe Glossarbegriff */
.page-id-10613 .tooltips_table .tooltips_table_title {
color: #ffffff;
}

we checked our codes carefully and we ensure these codes is not come from our side, you can see these codes is start with your language, and these customized codes caused conflicts in glossary page. It seems you have a few customized codes, we tried to check “Tooltips coder” panel in wordpress tooltip pro plugin, we did not find these customized codes, and we found you are using css here, then we tried check it and more plugins panel, but these codes is not come from these plugins,  we cannot understand how you generated these customized codes…, on our side,  as plugin author, we cannot change codes from your theme or your other plugins or your customized code, because once you upgrade your theme or plugins, these changes will lost, and — it is out of scope of our work, finally our developer tried to solve this on our plugin side, that’s why we developed a new version of wordpress tooltips pro version for you 🙂

2: We found in  wordpress glossary  settings panel, you set up the value of ” Glossary Term Font Color: ” and value of ” Background Color of Glossary Terms Title” as the same value: #1f2142 ,  by this kind of settings, actually you can not see the glossary term in the glosary table at all, your settings in glossary settings panel will not work at all, actually all style will be decided by your customized codes in the #1 at above:

/* Glossar Textfarbe Glossarbegriff */
.page-id-10613 .tooltips_table .tooltips_table_title {
color: #ffffff;
}

3: After upgraded to the new version of wordpress tooltips pro plugin,  in glossary settings panel, please disable tooltips for the glossary term column, in the option “Enable Tooltip Effect on Left Term Column of Glossary Table”, please select disable tooltip to remove tooltips effect on glossary term column

4: Then please clear your site cache and browser cache, you will find your customized codes will works 🙂

Any more question is welcome, please don’t hesitate to contact us, hope you shall have a lovely day ahead. Do stay safe 🙂

Best Regards,

WordPress Tooltip Plugin Support Team

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How to Install / Upgrade WordPress Tooltips Pro Plugin on WordPress.com?

How to Upgrade WordPress Tooltips Pro Plugin on WordPress.com?

Dear  WordPress Tooltip Plugin users, hope this message find you are doing well and having happy weekend with your family 🙂  We get a ticket from an amazing user of wordpress tooltip pro plugin, in the message, she said:

Hello,
I’d like to upgrade my old version of tooltip pro, but I’m not sure how to do it. I saw this tutorial (https://tooltips.org/how-to-upgrade-to-the-newest-wordpress-tooltips-pro/), but I’m not on wordpress.org but wordpress.com and cannot install the Duplicator plugin. I’m afraid that if I remove Tooltip pro from my extensions before installing the new version, I will lose all my settings and tooltips (for the tooltips, I exported them, but the settings I can’t). If I try to install the new version, even with the plugin disabled, it doesn’t work (it tells me that the plugin is already installed).
Regards,

We replied:

Hi,

Thanks for the reply 🙂

It’s great to know you are using tooltips pro and using wordpress.com, when you upgrade tooltips pro, no any data will be lost, would you please:
1: login wordpress.com as admin
2: click plugins menu
3: deactivate old version of tooltips pro version
4: delete old version of tooltips pro version
5: upload zip file of the latest tooltips pro plugin in plugins panel
6: activate the new version of tooltips pro plugin
7: all data and settings will be keep and it is safe 🙂

please note, we just released a new version of tooltips pro plugin, now the latest version is tooltips pro 15.3.4 🙂

hope you shall have a lovely day ahead. Do stay safe 🙂

Best Regards,
Support Team

How to Install WordPress Tooltips Pro Plugin on WordPress.com?

1: Login our site: wordpress tooltip plugin

2: Then you will find the “download”  menu item at the top menu bar,

3: Please download latest wordpress tooltip pro plus plugin — it is a wordpress plugin “.zip” file.

3: Login your wordpress site admin area

4: In wordpress dashboard, please click “Plugins” menu.

5: If you have installed wordpress tooltips free plugin, please deactivate it and delete the old wordpress tooltip plugin

6: Then in the wordpress “Plugins” panel, please click “add new” link at the top of the plugins panel to install the wordpress tooltip pro plugin which downloaded from tooltips.org

7: Upload the wordpress tooltip plugin .zip file which you downloaded from wordpress tooltip glossary pro plus plugin site

8: Activate the new wordpress tooltip glossary plugin version which you uploaded via plugins menu

Then you can start to use wordpress tooltips pro plugin to create new tooltips, you can find our WordPress Tooltips Plugin Video Tutorials at:

WordPress Tooltips Plugin Video Tutorials

and you can find more detailed video tutorials with document at:

WordPress Tooltips Video Tutorial 1: Download wordpress tooltips pro plugin

WordPress Tooltips Video Tutorial 2: Deactivate tooltips free plugin

WordPress Tooltips Video Tutorial 3: How to upload and activate wordpress tooltips pro plugin

WordPress Tooltips Video Tutorial 4: How to Create Your First Tooltips In WordPress Tooltips Pro Plugin

WordPress Tooltips Video Tutorial 5: How to use 7 preset stylesheet and beautiful color schemes

WordPress Tooltips Video Tutorial 6: custom tooltip box color, font, underline, Shadow… and more

WordPress Tooltips Video Tutorial 7: WordPress Tooltip Keyword Matching Mode

WordPress Tooltips Video Tutorial 8: Enable/Disable WordPress Tooltips for Images

WordPress Tooltips Video Tutorial 9: WordPress tooltips for image setting

WordPress Tooltips Video Tutorial 10: Import WordPress Tooltips From csv

WordPress Tooltips Video Tutorial 11: WordPress Glossary Settings

If you have any more question of feature for wordpress tooltip, please don’t hesitate to tell us, we are very happy to help you 🙂

Thanks, have a blessed day with your family 🙂

Best Regards,
Tooltips Support Team

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WordPress Tooltips Pro and WordPress Tooltips Plus 15.3.0 Released, Support WordPress Enfold Child Theme Better

Dear users of  WordPress Tooltip Plugin, hope this message find you are doing well and having happy days with your family 🙂  We just released wordpress tooltips 15.3.0 and wordpress tooltips pro 15.3.0 to support a wordpress enfold child-theme better.

 

An amazing wordpress tooltips pro plugin user wrote to us:

Hello,

I followed the directions and it kinda solved the problem but there are still some issues i’ve noticed with the plugin.

Here are the issues I’m still having:
1. on the bottom of the gif there is a white boarder and light blue triangle. I do not want these
2. The solid line is not showing up under the text – nor is any of the Tooltips Underline Style
3. The color of the text is not applying to the link

Then our developer checked his Enfold child-theme, and developed a new version to solve the problem on our side, we replied:

Hope you are doing well and having happy days with your family 🙂

Our developer have developed a new version for you to solve the problem #1, and the problem #2 is caused by your child theme, problem #3 is a setup problem, we have wrote a detailed step by step document for help you solve it, would you please do a check at:

WordPress Tooltips Plugin 15.1.6, Remove Triangle When Remove all Padding and Border


would you please please upgrade to the latest version of wordpress tooltips plugin which we released one hour before, and give us a feedback? 🙂

Thanks, have a blessed day with your family 🙂

Best Regards,
Support Team

Then the user downloaded the upgraded to the new version of wordpress tooltips pro plugin, and the problem is solved, then the users wrote to us:

Thank you for the reply.

I was able to remove the black box under the gif the loads with help from the theme developer.

The only thing now I’m having trouble some of the styles including underline, font family, and color. As well as where the gif loads.

Then our developer do a check, and we found these problems is caused by codes of that child-theme yet, our wordpress tooltip developer tried to solve the conflicts on our plugin side:

Hi

Thanks for the message 🙂

We have released the new version for you, please just download it from tooltips.org 🙂

The problem is not caused by our plugin wordpress tooltips, the reason is in your site, there are codes which break tooltip css codes, on our site, all things works well.., our developer checked your site codes and find the reason and finally we found a solution that can be done in our tooltip codes, so our developer developed a new version for you, if you upgrade to the tooltips 15.2.6, you will find that after updated underline options, all things in front end will works well 🙂

Thanks, have a blessed day with your family 🙂

Best Regards,
Support Team

Then the great user told us:

Thanks for the update.
I added the new plugin and the underline works but the color and font family are still not applying.

Fine, our developer checked their customized enfold child-theme carefully, then we find the conflicts and we released a new version for the user — although we found the conflicts is not only existed in our plugin side, it is existed by other plugins too…, in the new version, we changed codes of wordpress tooltip title color option, toolstips term color in post option, font family of wordpress tooltip content option, font family of wordpress title content option… and so on, on our side we tested in his child theme , and we ensure all things works well in that enfold child theme, that’s why we released wordpress tooltips pro 15.3.0, please upgrade to the latest version of wordpress tooltips pro plus plugin asap you can 🙂

Thanks for the great feedback, although the problem is not caused by our plugin, but that is great help for help wordpress tooltip plugin to support more popular wordpress themes, if you have any more question or feature request, please don’t hesitate to tell us, we are very happy to help you solve the problem 🙂

Thanks, have a blessed day with your family 🙂

Best Regards,
WordPress Tooltip Support Team

 

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WordPress Tooltips Free Plugin 7.6.7 Released

Hi  WordPress Tooltip Plugin Users, hope this message find you are doing well and having great weekend with your family!  Our developer is reading wordpress development document to improve the quality of our codes of wordpress tooltips plugin, he found a note in wordpress development  document which said the function of $ wpdb->escape has been gave up already, although it still works well, we using the old function $ wpdb->escape used to stop SQL inject from hackers, but in wordpress development document, they suggest use new functions. He traced into wordpress tooltip security document, and he found the new function sanitize_text_field is the latest wordpress security function, so our wordpress tooltip developer changed security  coded in wordpress tooltip plugin, we have replaced $ wpdb->escape to the function sanitize_text_field, then we tested many times,  and it works well, that’s why we released wordpress tooltips plugin 7.6.7 🙂

This function will effects a few modules which using  $ wpdb->escape function to stock SQL inject,

Please upgrade to the latest version of wordpress tooltips free plugin 7.6.7, if you have any question of suggestion, it is welcome to contact us, we are very happy to offer a better and better wordpress tooltip plugin for you 🙂

Thanks, have a happy weekend with your family 🙂
Best Regards,
Support Team
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