Tag: wordpress support

WordPress Tooltip Glossary Plugin 10.5.0 Rleased

Hello, WordPress Tooltip Glossary Plugin Users,

Hope this message find you are doing well and have happy days with your family 🙂  We are happy to report you that we just released wordpress tooltip glossary plugin 10.5.0, changes in this version:

Opt to add a gray “tooltip support” link (https://tooltips.org/contact-us) at the bottom of tooltip popup window

So once users find any problem in tooltip box, they can contact us and report the problem directly,  in front end, it looks like this:

Wordpress Tooltip Support Link

WordPress Tooltip Support Link

You can see the gray “tooltip support” link looks natural and doesn’t affect the reading experience 🙂

By default, the option is disabled, only when you enabled credit link option in optional settings panel, the gray “tooltip support” credit link will be shown at the bottom of tooltip popup window, else in tooltip popup box have no any credit link.

How to enable tooltip support link?

#1 Please go to WordPress admin area

#2 Click “Tooltips” menu

#3 Click “Optional Settings” sub menu

#4 At the bottom of the “Optional Settings” panel, click “YES” in “Tooltip Support” Credit Link at Bottom of Tooltip option box, then click “Update  Now” button, it looks like this:

enable tooltip support link

enable tooltip support link

Then you will enable tooltips support link in tooltip popup box 🙂

We received TONs of suggestion, we  are upgrade very fast, actually if you check wordpress tooltip glossary plugin document page, you will find we are release new version per day, we work hard from day to night and then to the morning, in many days, we have dinner at 01:00am and sleep in the middle night and wake up when sun rise up, we are try our best to offer a better wordpress tooltip glossary plugin for you, if you have any feature request of wordpress tooltip glossary plugin, no matter how “strange” it is(yes, a few suggestion really looks strange), please don’t hesitate to tell us, we are happy to realize them for you, if you have any question, contact us! 🙂

Thanks, have a blessed day with your family 🙂
Best Regards,
Tooltips Support Team
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How to Create a WordPress Tooltip Support Ticket?

Hi,

If you have any question about wordpress tooltip plugin, we are very happy to help you,  please:

#1 Please login your wordpress tooltip account at https://tooltips.org

#2 After you logged in your tooltips.org account, then click the link “submit ticket” on the top menu bar, wordpress tooltip support ticket menu

#3 You will find ticket panel, and you can open ticket, delete ticket, manage ticket

If you forget to login tooltips.org, and just click support ticket menu item directly, you will be redirected to login panel, after logged in wordpress tooltip pro site,  please click “submit ticket” at the top menu bar.

For security reason, we have disabled attachment upload functionality in support ticket, you are welcome to share screenshots with us via https://screenshot.net/ to share your screenshots with us, it is very easy to use, just 3 seconds, you can upload images and get a screenshot URL, please just share this screenshot URL with us, it looks like this:

You are very welcome to submit a ticket via wordpress tooltip support ticket menu, we are very happy to help you 🙂

Thanks, have a blessings day with your family  🙂

Best Regards,
Wordpress ToolTips Support Team

Updated by wordpress tooltip support at 2019-04-14: How to Create a WordPress Tooltip Support Ticket

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