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Viewing 15 posts - 1 through 15 (of 101 total)
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    Hi Simon,

    I hope this message finds you well and that you are having happy days with your family. 🙂

    I’m sorry to hear about the issue. We checked your site and found that you are using a cache plugin called SG Optimizer. We suspect that this cache plugin is breaking the JavaScript code in the tooltips plugin. Ensuring that your tooltips function properly in WordPress while using the SG Optimizer plugin is a simple process. Just follow these friendly steps:

    Step 1: Log into Your WordPress Admin Area

    Begin by signing in to your WordPress admin dashboard. Once you’re in, locate the “SG Optimizer” menu item on the left-hand sidebar.

    Step 2: Navigate Through the Tabs

    In the SG Optimizer settings, you’ll see several tabs:

    SuperCacher Settings
    Environment Optimization
    Frontend Optimization
    Image Optimization

    Step 3: Adjust Frontend Optimization Settings

    Click on the Frontend Optimization tab. Here, look for the option labeled “Load Render-blocking JavaScript Files Asynchronously.”
    What This Option Does:

    Disabling this setting prevents asynchronous loading of JavaScript files in the header section of your site, which can interfere with tooltip functionality. To keep your tooltips running smoothly, simply toggle this option off.

    SG Optimizer “Frontend Optimization” Tab

    Once you’ve made this change, your WordPress tooltips should work perfectly with the SG Optimizer plugin! Enjoy a more interactive and engaging experience on your site!

    More detailed document:

    How to let wordpress tooltips works well with SG Optimizer plugin

    How to Let WordPress Tooltips Plugin Works Well With WP-Optimize?

    How to let WordPress Tooltips Plugin Works Well With a Few Cache plugin?

    How to Resolve the Issue of WordPress Tooltips Not Working in Posts?

    Thanks, have a blessed day with your family 🙂

    Best Regards,
    Wordpress Tooltips Plugin Support

    in reply to: Tooltips with Divi #14358
    team
    Moderator

    Hi Vonny,

    I hope this message finds you well and that you are having happy days with your family. 🙂

    We have replied you via email 🙂

    Thanks, have a blessed day with your family 🙂

    Best Regards,
    Wordpress Tooltips Support

    team
    Moderator

    Hi Sean,

    I hope this message finds you well and that you are having happy days with your family.

    Thank you for your message; we are very pleased to help you.

    Sorry this is the first time we heard this kind of issue, would you please provide the following information:

    1 The URL that includes the issue
    2 A little more detail about the issue

    Thanks, and have a blessed day with your family.

    Best regards,

    WordPress Tooltips Support

    team
    Moderator

    Hi Oliver,

    I hope this message finds you well and that you are having happy days with your family.

    Thank you for your message; we are very pleased to help you.

    Sir, we are writing a detailed document for you along with the demo. We will reply to you again with the document URL. 🙂

    Yes, you are right; we will create new tooltip tutorials with voice-over videos. 🙂

    Thanks, and have a blessed day with your family.

    Best regards,

    WordPress Tooltips Support

    team
    Moderator

    Hi Oliver,

    I hope this message finds you well and that you are having happy days with your family.

    Thank you for your message; we are very pleased to help you.

    We have developed a new version to meet your feature requirement, We are currently writing a detailed document for you, and we will reply to you again with the URL once we finish it.

    Thanks, and have a blessed day with your family.

    Best regards,

    WordPress Tooltips Support

    team
    Moderator

    Hi Timble,

    I hope this message finds you well and that you are having happy days with your family.

    Thank you for your message; we are very pleased to help you.

    I’m sorry to hear about the issue with the great plugin “Footnotes Made Easy.” However, we are not the authors of that plugin, so we cannot fully understand your requirements from just a few simple words. We do have our own footnotes plugin with a demo available at:
    https://tooltips.org/product/wordpress-footnote-plugin/

    Could you please provide us with a little more detail about the issue on this demo page? This way, we can better understand your requirements and help you resolve the issue. 🙂

    Thanks, and have a blessed day with your family.

    Best regards,
    WordPress Tooltips Support

    in reply to: Tooltip preference #14279
    team
    Moderator

    Hi Dear Ross,

    I hope this message finds you well and that you are having happy days with your family.

    Thank you for your message; we are very pleased to help you.

    We have built an online demo at:

    Dear Ross, Tooltip Preference

    https://demos.tooltips.org/dear-ross-tooltip-preference/

    In this demo, you can find that everything works well. When you hover the mouse over “representative democracy,” a tooltip window will pop up with the following content:

    “Representative democracy is a form of government in which citizens elect representatives to make decisions and pass laws on their behalf. Instead of directly voting on every issue, the public selects officials (such as legislators) who are accountable to them. This system is designed to ensure that the views and interests of the electorate are represented in governance.”

    When you hover over the term “representative,” a tooltip window will pop up with the following content:

    “A ‘representative’ is an individual chosen or elected to act on behalf of others. In the context of government, representatives may serve in legislative bodies, councils, or other political offices, making decisions to reflect the will and needs of the people who elected them.”

    If I misunderstood you, I apologize for that. Could you please provide the following information?

    The tooltip version that you are using
    The URL that includes the issue
    A little more detail about the issue

    Thanks, and have a blessed day with your family.

    Best regards,

    WordPress Tooltips Support

    in reply to: header error #14278
    team
    Moderator

    Hi Hanna,

    I hope this message finds you well and that you are having happy days with your family. 🙂

    Thank you for your message; we are very pleased to help you. 🙂

    We have developed a new version to resolve the theme conflicts with our plugin. We are currently writing a detailed document for you, and we will reply to you again with the URL once we finish it. 🙂

    Thanks, and have a blessed day with your family. 🙂

    Best regards,

    WordPress Tooltips Support

    team
    Moderator

    Hi @h-usha-devi ,

    Hope you are doing well and having happy days with your family

    Thanks for the message

    We are very happy to help you

    Sir, we have replied your mail many times, but your mail server replied:
    adminr@cons…..com , NoSuchUser

    We tried to check your site, we found your contact form page saying:
    “Error: contact form not found”

    We also tried to reply you via admin@cons…..com, because this email is listed on your site , but seems you did not replied us via admin@cons…..com

    Sir, do you have another email?

    Also about your report: “we move the mouse is get disappear”, our suggestion is:
    1: login wordpress site as admin
    2: in wordpress dashboard, click tooltips menu item
    3: click tooltips style sub menu item, you will open tooltips style settings panel
    4: in the tooltips style settings panel, please find the option: tooltips hides when, and choose the option “stay open a while”
    5: click saver changes blue button

    Any more question is welcome

    Best Regards,
    Wordpress tooltips support

    team
    Moderator

    Hi @h-usha-devi ,

    Hope you are doing well and having happy days with your family

    Thanks for the message

    We are very happy to help you

    Sir, we have replied your mail many times, but your mail server replied:
    adminr@cons…..com , NoSuchUser

    We tried to check your site, we found your contact form page saying:
    “Error: contact form not found”

    We also tried to reply you via admin@cons…..com, because this email is listed on your site , but seems you did not replied us via admin@cons…..com

    Sir, do you have another email? 🙂

    Also about your report: “we move the mouse is get disappear”, our suggestion is:
    1: login wordpress site as admin
    2: in wordpress dashboard, click tooltips menu item
    3: click tooltips style sub menu item, you will open tooltips style settings panel
    4: in the tooltips style settings panel, please find the option: tooltips hides when, and choose the option “stay open a while”
    5: click saver changes blue button

    Any more question is welcome 🙂

    Best Regards,
    Wordpress tooltips support

    team
    Moderator

    Hi @iactualite,

    Hope you are doing well and having happy days with your family

    Thanks for the message

    We are very happy to help you

    Sir, The Unsplash and Wikipedia add-ons are included in the WordPress Tooltips Pro Plus version. If you would like to upgrade to Tooltips Pro Plus, we are pleased to offer you a 20% discount. Would you please contact us via https://tooltips.org/contact-us/

    Thanks, have a blessed day with your family

    Best Regards,
    WordPress Tooltips Support

    team
    Moderator

    Hi @iactualite,

    Hope you are doing well and having happy days with your family

    Thanks for the message

    We are very happy to help you

    Sorry this is the first time we have encountered this issue, we are installing a Frech WordPress DEMO site to test it and resolve the issue, we will reply you again with the DEMO URL 🙂

    Thanks, have a blessed day with your family

    Best Regards,
    WordPress Tooltips Support

    team
    Moderator

    Hi @sei.lwf,

    Hope you are doing well and having happy days with your family 🙂

    Thanks for the message 🙂

    We are very happy to help you 🙂

    Dear @sei.lwf,thank you so much for your feature request! We are pleased to inform you that we are happy to develop this functionality ( export or import the global settings) in the WordPress Tooltips. We will update you once the function has been implemented in the new version.

    Thanks, have a blessed day with your family

    Best Regards,
    WordPress Tooltips Support

    team
    Moderator

    Hi @avinu,

    Hope you are doing well and having happy days with your family 🙂

    Thanks for the message 🙂

    We are very happy to help you 🙂

    Dear @avinu,thank you so much for your feature request! We are pleased to inform you that we are happy to develop this functionality ( export or import the global settings) in the WordPress Tooltips Pro Plus version. We will update you once the function has been implemented in the new version.

    Thanks, have a blessed day with your family

    Best Regards,
    WordPress Tooltips Support

    team
    Moderator

    Hi @steve-meleka,

    Hope you are doing well and having happy days with your family

    Thanks for the message

    We are very happy to help you

    Dear Steve,thank you so much for your feature request! We are pleased to inform you that we are happy to develop this functionality in the WordPress Tooltips Pro Plus version. We will update you once the function has been implemented in the new version. 🙂

    Thanks, have a blessed day with your family

    Best Regards,
    WordPress Tooltips Support

Viewing 15 posts - 1 through 15 (of 101 total)