Forum Replies Created
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- in reply to: Problems with positioning and styling #480Wordpress TooltipsMember
Hi TomHumphreys,
Thanks for the message.
If you hope customize your style, please select this option — “Customized” and please click “Update Now” button, then customized style will begin the work. Then you can select the position for example top right, top left… and so on, and your setting will begin work. Yes youc can change any css file in stylesheet file. If you activated the tooltips pro plugin please check your page source you will find the tooltips.css is loaded on the page:
——–
< link rel="stylesheet" href="http://yourdomain.com/wp-content/plugins/tooltips-pro/tooltips.css" type="text/css" media="screen"/>
——–also if you open the tooltips.css, you will find some commented codes just as a reference, you can easy to control all of your stylesheet, just try to add a tooltips in plugin menu, and then you can try to add a code in tooltips.css, for example like this one:
———–
classtoolTips0 {color: red !important;}
———–If you have a second, please check https://tooltips.org/faq/, you will find the answer.
About the theme, our plugin works well with the most of themes, also we tried to analyze the “conflict” with a little “advance” themes, we found it is hard to “support” them, they have no any hook or API, many codes is hard code, we have no way to “support” these hard codes, however, we found the solution is we can add API in our side, if you check our plugin, you can find many “filter”, “action” in our codes, use these API, you can easy to call our function in your theme, so actually there is no problem about “support” these theme, please just use our hooks in your theme, please understand there are so many themes in the world, the conflict is not in our side, we have offer the solution, however if you do not know how to customize the theme, please find a freelancer to do it for you, thanks, have a good day. 🙂
Best Regards,
Tomasin reply to: New updates Tooltips Pro causing strange things #470Wordpress TooltipsMemberHi Mariëlle,
A new version 3.3.6 published, could you please download it and check it aggin, thanks, have a good day. 🙂
Best Regards,
Tomasin reply to: New updates Tooltips Pro causing strange things #468Wordpress TooltipsMemberHi Mariëlle,
Thanks for the message, I am sorry for hear about this problem, could you please give me your URL which the problem is happening? So I can do a check and fix the problem? Also could you please offer a temp site access so I can do a quick change on the backend? Or maybe you can just give me screenshot? Please send it via our support form at contact us page — https://tooltips.org/contact-us/, we will check it and find the reason and fix the problem, thanks, have a great day. 🙂
Best Regards,
Tomasin reply to: Help Mouseover #467Wordpress TooltipsMemberHi Alexander,
Thanks for the message, could you please give me a sample URL so I can understand your question? Or maybe a simple screenshot via our contact us page at https://tooltips.org/contact-us/? Thanks, have a happy day. 🙂
Best Regards,
Tomasin reply to: Tooltips Pro messes up site style #438Wordpress TooltipsMemberHi Cindy,
Thanks for the message, when you installed the pro version, but default it should works well like free version doing, you can customize your style at http://youdomain.com/wp-admin/edit.php?post_type=tooltips&page=tooltipssettings, you can check our document for how to use the plugin. In this setting page, you can select style from preset stylesheet, if you want to customization your style, please remember select “Customized” as tooltip style and please remember click “update now” button, then please remember in the same setting page, in ” Tooltip Box Customize Setting ” control panel, fill the value of all setting fields, for example:
Tooltip Box Customize Setting Box: Tooltip Box Width:350 Tooltip Box Background: #E5FFFF Tooltip Font Color:#000000 Tooltip Box Postion: topMiddle Tooltip Text Align:Left Tooltip Box Padding: 10 Tooltip Class Name: Tooltip Border Radius: 3 Border Width: 3 Tooltip Border Color: blue Tooltip Show When: Mouse Over Tooltip Hidden When: Mouse Over
Any more question is welcome, have a happy day. 🙂
Best Regards
Tomasin reply to: Yoothemes theme with tooltip pro for menu item #435Wordpress TooltipsMemberHi nemanja,
Thanks for the message, our plugin followed the wordpress standard API like this:
add_filter( 'wp_get_nav_menu_items', 'tooltipsmenucheck' , 10, 3 );you can see we hook wordpress hook wp_get_nav_menu_items to add our tooltip in menu items. If your theme have some code which not follow wordpress menu standard API, our plugin will have no chance to add tooltips for menu items, in this case, you need check the theme codes which releated with the menu part, if you are not a coder, maybe you need hire a freelancer to check this part, if you want to hire me, please just tell me, please understand we have no way to support all themes menu item automatically, thanks, have a happy day. 🙂
Best Regards,
Tomasin reply to: No positioning possible (lets say for me..) #424Wordpress TooltipsMemberHi Petra,
Thanks for the message, if you hope use “build-in positioning”, you need setting “Tooltip Style” as “Customized” and click “Update Now” button, you should can find the setting at http://yourdomain.com/wp-admin/edit.php?post_type=tooltips&page=tooltipssettings -> “Tooltip Box Style” panel, and then you can setting your position at “Tooltip Box Customize Setting” panel, after select your position, please remember click “Save Changes” button, a example setting will like this:
——————————————-
Tooltip Box Customize Setting Box: Tooltip Box Width:350 Tooltip Box Background: #E5FFFF Tooltip Font Color:#000000 Tooltip Box Postion: topMiddle Tooltip Text Align:Left Tooltip Box Padding: 10 Tooltip Class Name: Tooltip Border Radius: 3 Border Width: 3 Tooltip Border Color: blue Tooltip Show When: Mouse Over Tooltip Hidden When: Mouse Over——————————————-
Just like I replied in the mail, please try to do
it on your site and you can find how to use it, also you can find F.A.Q at
https://tooltips.org/faq/, also you can find a document at
https://tooltips.org/wp-content/plugins/s2member-files/tooltips-pro.doc
(you need login to download it), please read them and you will know how to
use it.Also you can
customize your tooltips style in stylesheet file, if you activated the
tooltips pro plugin please check your page source you will find the
tooltips.css is loaded on the page:
—————–< link rel="stylesheet" href="http://yourdomain.com/wp-content/plugins/tooltips-pro/tooltips.css" type="text/css" media="screen" />—————–
also if you open the tooltips.css, you will find some commented codes just
as a reference, you can easy to control all of your stylesheet. Thanks, have a good day.Best Regards,
Tomasin reply to: Is there a -Search- in this forum..? #423Wordpress TooltipsMemberHi Petra,
Thanks for the message, sorry for this, in the current time, we use membership plugin S2member to build this site, but it seems S2 not support forum search protection, we will try to solve this problem in the future, in the current time, we are developing a new important upgrade, any more question is welcome, thanks.
Best Regards,
Tomasin reply to: Customization #392Wordpress TooltipsMemberHi Sancho_best,
Thanks for the message, we did not received any mail notification about this question, about “crashed the home page”, I am sorry for heard for that, but our plugin followed the wordpress API standard, so this problem should not caused by our plugin, you can activate our tooltips plugin and try to deactivate other plugin or choose other theme to find which plugin or theme “conflict” with the plugin, if you check our pages, you can find the plugins works well, thanks.
Best Regards,
Tomasin reply to: Pro not working #389Wordpress TooltipsMemberHi Trollius,
Thanks for the message, the pro version works well on many sites, also you can find it works well on my current site, if you check the home page or https://tooltips.org/category/wordpress-tooltips-demo/, you can find all of them works well. 🙂
What does (inactive) mean for a plugin file?
a plugin may be automatically deactivated if it contains syntax or other fatal errors that would otherwise bring the site down, so if you are not expert or a coder, From many of our mails, I am sorry I guess maybe you are not a coder, so please do not change the code on wordpress plugin editor, you should change the code on local PC and use ftp to upload it to your site, please delete your files of your current tooltip pro plugin and upload it to your site again, also many there are some problem in ftp upload part or utf-8 format problem when you edit the plugin and so on, if so please remove your old pro plugin files and upload the new plugin at admin panel via add new, upload our .zip pro plugin file and install it and activite it, I guess mabye this problem will not happen again, also from your mails you said some problems existed but I found it is because what you installed is a free version, not our pro version, if so many feature will not work of course, could you please check does the free version files is still on your server? Please remove all of old files related with the plugin versions and re-upload the plugin again.Please understand, I do offer support for my plugin, but teach you how to use wordpress is not my work, please understand I offered more than 10 times mails/topics support for you and I found there are no any problem existed, please check it again, and if you want to do any customization work, please hire a good hand work for you, thanks, have a happy day.
Best Regards,
Tomasin reply to: URL Links – No Documentation #388Wordpress TooltipsMemberHi Michael,
Thanks for the message, when you download the plugin, you can find a simple document with images at https://tooltips.org/download-wordpress-tooltips-pro/, also you can find F.A.Q at https://tooltips.org/faq/, also some disscuss at this forum, Thanks for the suggestion, we will add more image and some example, thanks, have a happy day. 🙂
Best Regards,
Tomasin reply to: Customization #387Wordpress TooltipsMemberHi Sancho_best
Thanks for use our plugin! If you do not like dot, you can do it like this:
open your tooltips.php, replace all “dotted” with “solid”, save the file, then it will show line, not dot, also if you do not like dot or line, you can try another style: use “dashed” to replace all “dotted” too. In next version we will have an option to select underlinem, thanks, have a happy day. 🙂Best Regards,
Tomasin reply to: Tooltip is blinking #380Wordpress TooltipsMemberHi Trollius,
Thanks for the message, I checked your URL, on my browser, it works well, when I check your tootip “weiterlesen”, the tooltip box popup and works well. My suggestion is, in general, if you have any this kind of problem, it maybe caused by js conflict, or css conflict, please contact your developer to tweak it, if you have no developer yet, you can find some guy on freelancer site, thanks.
Best Regards,
Tomasin reply to: Edit Tooltips and Settings not showing #379Wordpress TooltipsMemberHi Matt,
Thanks for the message, sorry for the confusion, that’s the document for the old version, I had uploaded the newest version of the document to the download area, could you please download it from https://tooltips.org/download-wordpress-tooltips-pro/ and check again? Thanks.
Best Regards,
Tomasin reply to: Tooltips without keywords…possible? #371Wordpress TooltipsMemberHi Tali,
Thanks for the message, sorry for the delay of the reply, I have something no log in site some days, I understand you hope just add some content of tooltip on a specific word but not based on the keyword/content, sorry our plugin is not working on this way, but I guess you should can customize the plugin to do it, or maybe you can add tooltip based on keyword/content first, and then use css to hidden tooltips content of words that you do not hope tooltips content to be shown. Thanks.
Best Regards,
Tomas - AuthorPosts

