Hi Cyrill,

Thanks for the message. 🙂

I am sorry for heard about the conflict of the theme slide and our plugin, please note because there are too many advance themes and plugins, we have no way to support all of them, for avoid conflicts, what we can do is we follow wordpress standard, all of our functions will hook wordpress standard API. Also, in our plugin side, we added many tooltips API for users more easier to integrate our plugin with other plugins and themes, for example, in our tooltips title function:

function showTooltipsInTitle($content,$id)

we have API like this:

	do_action('action_after_showtooltipsintitle', $content,$id);
	$content = apply_filters( 'filter_after_showtooltipsintitle',  $content,$id);
	
	return $content;

in your theme or your plugin side, you can use our API to integrate our plugin with yout theme, if you check our codes, you will find in each related funciton, we have related API.

Please note we have no way to support all advance themes or plugins, so please contact your theme author to integrate our API, or if you are coder, you can use our API to solve the problem, if you are not a coder, maybe you need hire a freelancer work for you, if you want to hire me, please just contact me via our contact us at https://tooltips.org/contact-us/ , thanks, have a happy new year. 🙂

Best Regards,
Tomas

Hi Dennas,

Thanks for the message, sorry for the problem.

1: You can unzip our files in local and use ftp to upload files in new version to your site.
2: Or In your http://domian.com/wp-admin/plugins.php, You can just Deactivate the old plugin and then you will find the Delete link under the plugin name, you can just delete the plugin, and then upload the zip file and install and Click Activate Plugin to activate it.

Any more question is welcome, have a good day. 🙂

Best Regards,
Tomas

Hi Dan,

Thanks for the message, yes we can do it, could you please check our F.A.Q page https://tooltips.org/faq/, in “Can I click links in tooltip content box?” section, you will find: in back end, we have a option in “Tooltips Style” sub menu, in ”Tooltip Box Customize Setting” panel, in “Tooltip Hidden When” field, you can select “Stay Open A While” option, in this case when you move mouse to tooltip keyword, you can click links in tooltip content box, also there are a screenshot under this section, thanks.

Please note, my family is still in sick so maybe my reply will have a little delay, thanks, have a nice day. 🙂

Best Regards,
Tomas

Hi David,

Thanks for the message, sorry for the delay of the reply, my family got
sick and in an operation, I just have a time to take a deep breath. Also sorry for my last reply, I found it is because our member plugin which we using have a problem for the newest wordpress version 4.0 that caused all content can not be viewed by users, I just found this problem and fixed it now, now we can read the post content. 🙂

About “How to change the border width in custom style setting? I have tried multiple number from.1 to 10 and no difference in appearance.”
Sorry for this, please read “A Customize Settings Sample” section at our F.A.Q — https://tooltips.org/faq/.

I’d like copy a sample in here:
Tooltip Style Box: Customized
1:If you hope customize your style, please select this option — “Customized” and please click “Update Now” button, it should look like this:
enable-customization

2: In “ Tooltip Box Customize Setting ” option panel, please setting options and click “Save Changes” button, it looks like this:
setting-style

—————————-
The sample setting options looks like this:
Tooltip Box Customize Setting Box:
Tooltip Box Width:350 Tooltip Box Background: #E5FFFF
Tooltip Font Color:#000000 Tooltip Box Postion: topMiddle
Tooltip Text Align:Left Tooltip Box Padding: 10
Tooltip Class Name: Tooltip Border Radius: 3
Border Width: 3 Tooltip Border Color: blue
Tooltip Show When: Mouse Over Tooltip Hidden When: Mouse Over

Please try and if more question please tell me, maybe my reply have a little delay, thanks, have a nice day.

Best Regards,
Tomas

Hi David,

Thanks for the messages, a problem is I find there are only title in your ticket, there are no content in your ticket, so it is a little hard to understand what I can help you, could you please send your content to me via our contact form at https://tooltips.org/contact-us/? Thanks, have a nice weekend. 🙂

Best Regards,
Tomas

Hi Jonathan,

Thanks for the message, I published a new verison of wordpress tooltips plugin 3.4.0 which will help you setting border better, please download it again, please select customized style in back end and setting border width option at http://yourdomain.com/wp-admin/edit.php?post_type=tooltips&page=tooltipssettings, you should can find the description at https://tooltips.org/faq/ — “A Customize Settings Sample” part.

About “mousing over an image”, yes, we do support it, please check “How could I add a tool tip to an image? Not to a text phrase” part in our f.a.q at https://tooltips.org/faq/, thanks, have a happy day. 🙂

Best Regards,
Tomas

Sorry our contact page is https://tooltips.org/contact-us/, thanks. 🙂

Hi TomHumphreys,

Thanks for the message. If you selected Customized option and clicked “Update Now” button, it should works well, we have many users, and you can find my sites using this plugin too, our sites works well too, could you please use a little minutes to read our F.A.Q and do a little test? Thanks.

For avoid any mis-understand, please note in the setting page, there are two panel, please select customized option from the drop down box in “Tooltip Box Style” panel first, also in this setting page there are two button, one is “Update Now” button and another is Save Changes button in another panel, you need choose custmized option in from the drop down box in “Tooltip Box Style” panel first and click “Update Now” button in “Tooltip Box Style” panel, could you please tell me, in your “Tooltips Style Settings” page, in “Tooltip Box Style” panel, what is your current setting? Thanks.

Also in “Tooltip Box Customize Setting ” panel, could you please tell me what is the setting in the current time? A example setting should like this:
————-
Tooltip Box Customize Setting Box:
Tooltip Box Width:350 Tooltip Box Background: #E5FFFF
Tooltip Font Color:#000000 Tooltip Box Postion: topMiddle
Tooltip Text Align:Left Tooltip Box Padding: 10
Tooltip Class Name: Tooltip Border Radius: 3
Border Width: 3 Tooltip Border Color: blue
Tooltip Show When: Mouse Over Tooltip Hidden When: Mouse Over
————-
Could you please copy and paste your setting in there too?

In css file, I replied many other users question, it do works well, in css file you can control all element, include their width, z-index and so on, if you do not know how to write css file, my suggestion was please hire a freelancer do it for you, please understand we selling our product, but you need use this product by yourself, I can not do all things for you, as you known, I am try my best to answer your question, because English is not my monther language, this used 1 hours for me to reply your questions, I guess the all of maybe reason on your side, but you need offer more detailed information in here, not just say it can not work, I’d like try my best to help you, but if you hope me customize your theme or style yet, and you have no time to do it by yourself or you do not want to hire another amazing freelancer, please give me your budget and your detailed requirement with your server information at our contact us page, I’d like code it for you quickly with a cheap price, but if you can hire a freelancer do this for you, it is better, thanks, have a good day. 🙂

Best Regards,
Tomas