Serious Issues

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  • Hi,

    I have requested some help with the contact form etc. But I will try this also.

    1. How can we show youtube videos, and have users given the ability to click the play button. Currently the video popup just closes when you scroll away?
    2. If I enable this plugin, all my images has a popup that contains its file name or title.

    Hi Johan,

    Thanks for the message, I had replied you some times in last days, but it seems all of my reply in your spam box, and yesterday you said you received my last mails, that’s great, I replied your new question via mail too , I hope you can receive it, if any more quesiton, please submit it to this support forum, not via contact mailbox, it seems sometimes some guy can not receive my reply mails, I’d like copy all mail in here again, please check it, thanks.

    ————————————————–
    From:Johan

    Message:
    Hi. I really hope you can help me, as your plugin (Ibough the
    multisite license) does about 90% of what we need.
    1. When we include the embed code of video it shows the video, but it
    doesn’t autoplay. Isn’t there a way that if you click on the link it
    opens the video and then you can click on play. Or worst case how can
    we enable these videos to auto play?
    2. I am a bit baffled with the styling. We need the tooltips to at
    least show up and be visible and not go off the page. And how to set
    this so it will work on mobiles. See our sample here: …

    I really hope you can help me!

    Reply:
    Thanks for the message, yes I will try my best to help you, but please
    understand I selling tool for you and I’d like help you know how to use
    this tool, but you need build your content and site by yourself.

    About “1. When we include the embed code of video it shows the video, but it
    doesn’t autoplay. Isn’t there a way that if you click on the link it
    opens the video and then you can click on play. Or worst case how can
    we enable these videos to auto play?”
    oky, I understand, this is not “issue”, this plugin can show video in it,
    but you need control the video content by yourself, because there are too
    many video site, each of them offer their unique method to control their
    video play feature like “auto play”, I found actually I have no way to
    support all of these video features, my plugin is a tooltip plugin, not a
    video plugin, for let your video auto play, for example, youtube, you need
    go to youtube site and copy their embed code, when you copy their embed
    code, please select auto play option on their site, please do not let me
    tell you how to setting auto play option on youtube site, please google
    it, there are a lot of article related about it. Help this can offer some
    thread
    for you, If you have no time to do it, please hire a freelancer do it
    for you. Our tooltip plugin do not offer auto play video feature, it is
    out of our capability, it is control by video sites side, but if you have
    any suggestion, please tell me, I’d like try to add it.

    About “I am a bit baffled with the styling. We need the tooltips to at
    least show up and be visible and not go off the page. And how to set
    this so it will work on mobiles. See our sample here:”
    In
    http://yourdomain.com/wp-admin/edit.php?post_type=tooltips&page=tooltipssettings,
    you can select preset stylesheet, or Customize tooltip box, but if you
    have complex requirement, you have way to control your style fully, you
    can find the tooltips.css in your plugin folder, also if you check your
    page source you should can find tooltips.css has been loaded on your
    post/pages:

    < link rel="stylesheet"
    href="http://yourdomain.com/wp-content/plugins/tooltips-pro/tooltips.css"
    type="text/css" media="screen" />
    

    You can easy to control all of your stylesheet, just try to add a tooltips
    in plugin menu, and then you can try to add a code in tooltips.css, for
    example like this one:

    classtoolTips0 {color: red !important;}
    

    on the front end you will find the keyword of the tooltips has been
    changed the color red, by this way you can customize your all elements of
    tooltips keyword, tooltips content, tooltips box…, and so on, thanks.

    Best Regards,
    Tomas

    ————————————————————-

    Message:
    Hi,
    I have sent a previous request as well. I bought the pro version. And
    I have some issues that I hope you can help with:

    1. If I set my styling as customised, and I change the settings,
    nothing happens. If I select a pre created theme like DARK, and I
    change the customise opacity, it changes for this theme as well. Now
    all my tooltips are wider than any screen.
    2. How can I add videos and actually have the popup video wait for me
    to click on start. It automatically disappears?
    2.Since installing this plugin all images on my site now has a tooltip
    that pops up with its title?

    Reply:
    Hi,

    Thanks for the message, I had replied your “previous request” some days
    before, but it seems you did not reveived my mail and not reply my mail?
    Could you please confirm that you received my reply? Some times I found
    maybe my reply is in someguy spam box so it wasted many time for both of
    us for the some question, pleas confirm you can receive my mail, thanks.

    Best Regards,
    Tomas

    ————————————————————-
    Messasge:

    Thanks.

    It was in spam foilder.

    One question though, all my images on my website now show a tooltip (in my
    tooltips pro design) for the image title or file name. See here:…

    Please let me know.

    Thanks!
    Johan Oosthuizen

    Reply:
    Hi Johan,

    Thanks for the reply, it is because many users asked use alt as tooltip
    for images, when users move mouse hover the image, we will show alt as
    it’s tooltip, I was planed add an option to allow users select other tag
    as tooltips for image, I will developed this into our plugin at weekend
    and publich a new version at the beginner of the next week. Thanks.

    Best Regards,
    Tomas
    ———————————

    I did not copy duplicated mails, please just submit your question in this forum so you can get my reply and save your time, of course, include my time, thank you very much.

    Just like I reported, we will publich new version next week and solve the problem that option of tooltips for image, sorry I was know this problem and I was planed developed it some days before, but I recevied some other client’s new feature request and it seems it is more important, so this feature is delayed, I will begin solve it this week and you will have option to control it next week, thanks.

    Best Regards,
    Tomas

    Hi, New version releasted, please check https://tooltips.org/wordpress-tooltips-pro-plugin-new-version-3-2-2-relased/ , thanks,have a happy weekend.

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