WordPress tooltip ticket 20230926, added to wordperss tooltip FAQ

Hi, Dear  WordPress Tooltip plugin users, I hope this message find you are doing well and have happy days  with your family. 🙂  We got two tickets from an amazing wordpress tooltip user, we think maybe a few more user have similar question, we are happy to reply in here publicly, and add these question into our wordpress tooltip FAQ:

The first question:

Hello, I bought and installed the plugin, added a “tooltip” I can see the highlighted word, but no window is displayed on the word.

We replied:

Hi,

Hope this message find you are doing well and have happy days  with your family 🙂

Thanks for the message, we are very happy to help you solve the problem 🙂

In general, this may caused by a cache plugin which compressed javascript code of plugins, sometimes it will caused similar problem, would you please try:

1: In wordpress tooltips back-end, navigated to global settings, and locate to the option “load tooltip javascript in the wordpress header or wordperss footer”.

Please try to load tooltip js code at the footer, if it not work, then try to load js code at the header. 🙂

2: You can also enable jquery-migrate in global settings.

3: If this do not work , in cache plugin side, try to disable the option of compress javascript codes

You can check our detailed step by step document with screenshot at:

How to let WordPress Tooltips Plugin Works Well With a Few Cache plugin?

How to Let WordPress Tooltips Plugin Works Well With WP-Optimize?

please note, in some advanced wordpress theme, they have js compress option, please try to disable it.

If it still not work, sometimes, we found a few plugin using the same tooltip code like ours,and some of them did not follow wordpress API to return the content value correctly, in this case, lease tell us the URL which have the problem, I will assign our developer to check it and solve it for you asap 🙂

Thanks, have a blessed day with your family 🙂

Best Regard,

WordPress tooltip support

The user replied:

Thank you indeed it was a cache problem.

Then the user asked the second question:

On the other hand, I just saw that is displayed a tooltip on the log? How to remove it?

We replied:

Hi,

Thanks for the message 🙂

It is great to heard you have solved the first issue 🙂

About tooltips on the logo, would you please try:

1: In wordpress tooltip global settings panel, navigate to “enable tooltips for image” option, then select “I want to disable tooltips for image”

If you want to enable tooltips function for image yet, then you can try:

2: In wordpress tooltip global settings panel, locate to “tooltips for mage setting“ option,  select “use rel attribute in img tag as content of tooltips for image”

We have detailed step by step document with screenshot at:

How to Avoid WordPress Tooltip Displayed on the Site Logo and Other Images?

Hope this have a little help 🙂

Thanks, have a blessed day with your family 🙂

Best Regard,

WordPress tooltip support

We have added FAQ item for those questions, you can find it at:

Hello, I bought and installed the plugin, added a “tooltip” I can see the highlighted word, but no window is displayed on the word

and

I just saw that is displayed a tooltip on the logo? How to remove it?

Thanks, have blessed day with your family 🙂

Best Regards,

WordPress tooltip plugin support