Home › Forums › WordPress Tooltip Pro Support › Tooltips Pro on Mobile
Tagged: tooltips pro on mobile
- This topic has 1 reply, 2 voices, and was last updated by team.
- AuthorPosts
- Timo SchmittParticipant
Hi guys,
i see the underlined words on mobile but I can´t click it. Can you help me how to make them clickable?
Thanks in advance.
Kind regards,
Timo
teamModeratorHi Timo,
Thanks for the message 🙂
We are very happy to help you 🙂
I found installed tooltip plugin at last year and it works well, I guess maybe some updates in your site caused the problem, in general, this may caused by a cache plugin or mobile optimize plugin or an option in your theme which compress js codes…etc, would you please try:
1: login wordpress site
2: install a wordpress full backup plugin for example all in one migrate, and do a full back for your wordpress, so your site will in zero risk always
3: click tooltips menu in your wordpress dashboard, and then click global settings sub menu
4: in global settings panel, please check each options, for example, please remember to enable tooltips for mobile devices, then try to enable jquery migrate, try to load tooltips js in wordpress footer, if it not works, please try to load tooltips js in wordpress header
5: If this not works, then please try to disable cache or mobile optimize plugin, in your theme option, check something like compress js or cache…etc, deactivate it, clear your browser cache, and check it again
Would you please do a check ?
Thanks, have a blessed day with your family 🙂
Best Regards,
Wordpress Tooltips Plugin Support - AuthorPosts
- You must be logged in to reply to this topic.

