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Tooltips no longer display

Posted on by Simon Harding Posted in

Home › Forums › WordPress Tooltip Free Support › Tooltips no longer display

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  • #14359
    Simon Harding
    Participant

    Hello.

    After working fine for years, the tooltips on my site have stopped appearing.
    The keywords still have the dashed underlines showing but no tooltips appear when hovering over them.

    https://syndishows.com/add-listing/?listing_type=radio-show

    Not sure if this has broken after the plugin was updated recently.
    I have played around with settings to see if that solved the issue, but it did not.

    Any suggestions?

    #14620
    team
    Moderator

    Hi Simon,

    I hope this message finds you well and that you are having happy days with your family. 🙂

    I’m sorry to hear about the issue. We checked your site and found that you are using a cache plugin called SG Optimizer. We suspect that this cache plugin is breaking the JavaScript code in the tooltips plugin. Ensuring that your tooltips function properly in WordPress while using the SG Optimizer plugin is a simple process. Just follow these friendly steps:

    Step 1: Log into Your WordPress Admin Area

    Begin by signing in to your WordPress admin dashboard. Once you’re in, locate the “SG Optimizer” menu item on the left-hand sidebar.

    Step 2: Navigate Through the Tabs

    In the SG Optimizer settings, you’ll see several tabs:

    SuperCacher Settings
    Environment Optimization
    Frontend Optimization
    Image Optimization

    Step 3: Adjust Frontend Optimization Settings

    Click on the Frontend Optimization tab. Here, look for the option labeled “Load Render-blocking JavaScript Files Asynchronously.”
    What This Option Does:

    Disabling this setting prevents asynchronous loading of JavaScript files in the header section of your site, which can interfere with tooltip functionality. To keep your tooltips running smoothly, simply toggle this option off.

    SG Optimizer “Frontend Optimization” Tab

    Once you’ve made this change, your WordPress tooltips should work perfectly with the SG Optimizer plugin! Enjoy a more interactive and engaging experience on your site!

    More detailed document:

    How to let wordpress tooltips works well with SG Optimizer plugin

    How to Let WordPress Tooltips Plugin Works Well With WP-Optimize?

    How to let WordPress Tooltips Plugin Works Well With a Few Cache plugin?

    How to Resolve the Issue of WordPress Tooltips Not Working in Posts?

    Thanks, have a blessed day with your family 🙂

    Best Regards,
    Wordpress Tooltips Plugin Support

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