Dear Venutius and mhmuc, Thank you for the bug report

Dear Venutius and mhmuc,

I hope this message finds you well and that you are enjoying happy days with your family. 🙂

Thank you for the bug report; we are happy to resolve the issue for you. 🙂

Regarding the “uncaught syntax error,” we apologize for the inconvenience. We conducted several tests, but we were unable to replicate the issue on our side. We have created a tooltip demo here — https://demos.tooltips.org/thank-you-for-the-bug-report/:

Contact us now

If you hover over this tooltip term in https://demos.tooltips.org/thank-you-for-the-bug-report/ , you will see everything works well. Additionally, in the tooltip popup window, you will find that we inserted another tooltip keyword, “Welcome,” in the description of the tooltip term “Contact us now.” Unfortunately, as you can see, there are no issues present in this demonstration.

The challenge we face is that we are unable to replicate the problem, so we cannot debug it to identify the cause. Would you please:

  1. Log in as a WordPress admin.
  2. In the WordPress dashboard, click on the tooltips menu item.
  3. Click “Export Tooltips” to export the tooltip terms. This will generate a CSV file containing the tooltip terms. Could you please share this file with us? We will import the tooltips on our side and attempt to replicate the issue in order to resolve it for you. 🙂

We apologize for the delay in our response. If you contact us via https://tooltips.org/contact-us/, we have a gift for you! 🙂

Thank you, and have a blessed day with your family!

Best Regards,
WordPress Tooltips

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