tooltip “hits” not counting

Hi @jenny-hinton,

Solution Implemented: 400 Bad Request Alert in Browser Console for WordPress Tooltip Plugin Stats in WordPress

Greetings to our valued WordPress Tooltip Plugin users! I trust this message finds you thriving and making the most of quality time with your loved ones. We’ve recently received an inquiry from a webmaster managing an online school website:

“this isn’t a major issee, but is has been present since I first install the plugin years ago….
Evert tooltip generates a warning in the browser on console…,  … returns a 400 (bad request) ”

Our wordpress tooltips plugin team has diligently reviewed the issue and worked tirelessly to resolve it. The problem arises in the WordPress Tooltips Pro Plus plugin, where the AJAX module captures click statistics when users hover over tooltips. This data is then sent to the back-end, enabling WordPress administrators to monitor the number of clicks for each tooltip term in the backend panel:

This functionality operates smoothly when the tooltip administrator enables the ‘Enable / Disable Tooltip Term Click Statistics’ option in the global settings panel. However, if the administrator chooses to disable this option, the backend will cease to receive AJAX data. While this will not disrupt any other functionalities, users may encounter a 400 warning in their browser console.

Once we got the ticket, our wordpress tooltip plugin developer stayed up all night to solve this issue for the tooltip user, finally we resolved this issue and released wordpress tooltips pro plus 35.0.8

On user-end, simply upgrade to the wordpress tooltips pro plus 35.0.8,  you do not need to do anything, all things will works well automatically. 🙂

Conclusion:

We apologize for not identifying this issue earlier. We added the WordPress Tooltip statistics function many years ago. Generally, WordPress tooltip administrators will enable this AJAX Tooltip statistics function. The click statistics function was added to the WordPress Tooltip Plugin for several important reasons, providing various benefits for administrators:

User Engagement Insights: By tracking how often tooltips are clicked, administrators can gauge user interest and engagement with specific content. This helps in understanding which terms or topics resonate most with users.
Content Optimization: The data collected enables admins to identify popular tooltip terms. This information can be used to optimize existing content or create new content that aligns with user interests, enhancing the overall user experience.
Improved Decision-Making: With access to detailed statistics, admins can make informed decisions about which tooltips to emphasize or modify. This can lead to more effective communication of key concepts or terms.
Performance Monitoring: Admins can monitor the effectiveness of tooltips over time. If certain tooltips receive little to no clicks, it may indicate a need for revision or removal, ensuring that the site remains relevant and informative.
Enhanced User Experience: Understanding which tooltips are frequently accessed allows admins to improve or expand tooltip content based on user needs, leading to a more satisfying browsing experience.
A/B Testing Opportunities: With click statistics, admins can conduct A/B tests to compare different tooltip styles or placements, helping to determine what works best for their audience.

Overall, these benefits contribute to a more effective and user-friendly website, allowing administrators to better serve their audience and enhance content delivery.